SYS.LEGAL

Privacy Policy

Growzarr LLC ("Growzarr," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with our forms, or engage with our SMS and email communications.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website, forms, or services:

Information you provide directly:

• Name
• Email address
• Phone number
• Business name and business details
• Any other information you voluntarily submit through our contact forms, appointment scheduling tools, or chat widgets

Information collected automatically:

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Referring website or source
• Cookie and pixel data (see Section 4 below)

We do not knowingly collect information from children under the age of 13.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested information
• Schedule and confirm appointments or consultations
• Deliver services you have requested
• Send follow-up communications, including SMS and email marketing (with your consent)
• Improve our website, services, and marketing effectiveness
• Analyze advertising performance across platforms such as Meta (Facebook/Instagram) and Google
• Comply with legal obligations

3. SMS and Email Communications

SMS Messaging: If you provide your phone number and opt in to receive text messages, you may receive appointment reminders, follow-up messages, and promotional communications from Growzarr. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at the information below.

We do not share opt-in SMS consent or mobile phone numbers with third parties for their own marketing purposes.

Email: If you provide your email address, you may receive service-related communications and, where you have opted in, marketing emails. Every marketing email includes an unsubscribe link. You may opt out at any time by clicking that link or contacting us directly.

4. Cookies, Pixels, and Tracking Technologies

Our website uses cookies and similar tracking technologies, including the Meta Pixel and Meta Conversions API (CAPI), to:

• Measure the effectiveness of our advertising campaigns
• Understand how visitors interact with our website
• Deliver more relevant advertising to you on Meta platforms (Facebook and Instagram) and elsewhere

This means that information about your visit — such as pages viewed and actions taken — may be shared with Meta and used to build advertising audiences, including retargeting audiences. You can control cookie preferences through your browser settings, and you can manage how Meta uses your data through your Meta Ad Preferences.

We do not sell your personal information to third parties.

5. How We Share Information

We may share your information with:

• Service providers who help us operate our business (e.g., our CRM/marketing platform, hosting provider, payment processor)
• Advertising platforms (e.g., Meta, Google) for the limited purpose of measuring and optimizing ad performance, as described above
• Legal authorities where required by law, subpoena, or legal process

We do not sell, rent, or trade your personal information to third parties for their independent marketing use.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your information, we will honor that request except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications (SMS or email) at any time
• Object to certain uses of your data, including tracking for advertising purposes

To exercise any of these rights, contact us using the information in Section 9 below.

California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale or sharing of personal information. Growzarr does not sell personal information as defined under the CCPA.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.